conditions of use
Please note: The English translation of the la fraise rouge Terms and Conditions is provided for the convenience of our non-German-speaking customers. Regardless of this, only the original German-language version is legally binding.
The following Terms and Conditions apply to the business relations between la fraise rouge and the customer in the version in force at the time the order was placed.
Deviating regulations are not accepted by la fraise rouge unless they have written confirmation offal fraise rouge.
The contract between la fraise rouge and the customer is concluded when the customer confirms intention to purchase - clicking the "order" button - and when la fraise rouge confirms delivery of deliver goods. Before la fraise rouge sends a confirmation, it examines whether and in what period the goods can be delivered.
The customer has the right, according to Sec. 3 of German remote sales law (§ 3 Fernabsatzgesetz) to revoke the purchasing agreement without stating a reason within 14 days after receipt of goods.
Contract revocation must be received within this period. The right of revocation does not apply to products that have been assembled according to customer specifications (e.g. personalized bags).
The customer can declare the revocation in written form, or another form of data storage, by e-mail, or by simply returning the goods. The revocation must be sent to:
la fraise rouge
Marcel Dykiert
Großbeerenstraße 64a
10963 Berlin
Germany
mail: info AT la fraise rouge DOT de
tel: 004930 4881 7048
If the revocation is made within the allotted period, the customer is no longer bound to the contract with la fraise rouge. The purchasing price already paid by the customer will be reimbursed by la fraise rouge. The customer is obligated to send back the goods. If the revocation applies to goods less than EUR 40.00 the customer must pay the costs of the return shipment. If the costs exceed this amount, la fraise rouge will pay return shipment costs provided that the revocation has been sent within 14 days of receipt of goods.
All prices includes VAT and excludes transportation. Custom-made orders cannot be cancelled or returned.
shipping costs:
3,90€ within Germany
(free shipping for orders of 39,90€ or more)
6,00€ within the EU
(free shipping for orders of 79,00€ or more)
shipping for items to European non-EU countries is 12.00€ ( free shipping for orders of 89.00€ or more)
Please contact us for all other countries.
If products on our website are labeled as, free shipping (portofrei), it only applies for shipping within Germany and for private customers
The customer can pay via invoice, advance payment, or paypal.
a) The invoice is payable after billing as a net amount without discounts.
Until complete payment, the delivered goods remain the property of la fraise rouge.
b) After having ordered, the customer receives an email containing the order number and all prices including shipping fees.
The amount is to remitted on a our bank account under specification of name and order number.
bank details
la fraise rouge
Deutsche Bank
account number: 3288115
bank code: 10070024
IBAN: DE43100700240328811500
BIC: DEUTDEDBBER
c) PayPal is a flexible way of paying using different methods e.g. Credit Card. No fees are charged for using PayPal.
la fraise rouge is liable only for wilful negligence and intent. If there are deficiencies in the purchasing for which la fraise rouge is responsible, la fraise rouge is entitled to choose the manner of correcting the deficiency or providing a replacement delivery. If la fraise rouge is not willing or able to correct the deficiency or provide replacement delivery or if this is delayed beyond a reasonable period of time for reasons for which la fraise rouge bears responsibility or if the deficiency correction or replacement delivery fails in any other way, the customer may revoke the contract or demand a corresponding reduction of the price of sale. Insofar as not excluded in the following, further claims by the customer are excluded - regardless of the legal grounds. la fraise rouge is not responsible for damages that are not contained in the delivery item itself; in particular la fraise rouge is not liable for lost profits or other pecuniary damage of the customer. To the extent that liability is ruled out or limited by la fraise rouge, this also applies to the personal liability of la fraise rouge employees, representatives and agents. The limitation of liability does not apply if the cause of damage was wilful negligence or intent. It also does not apply if the customer bases claims on sections 1 and 4 of the German product liability law (§§ 1 and 4 of the Produkthaftungsgesetz) due to the lack or a promised capacity or claim for damages due to non-fulfilment (according to §§ 463 and 480, Abs. 2 BGB). The same applies to initial incapacity or pleaded impossibility. Insofar as la fraise rouge has wilfully violated its contractual responsibility, the obligation to render compensation for physical and personal damage is limited to damage that arises in typical cases. The warranty is limited to 12 months from the point of transfer of risk. This period is a statutory period and also applies to replacement claims for consequential damage, insofar as no claims are made from illicit actions.
la fraise rouge collects information that is not personally identifying of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting such information is to better understand how our customers use our website.
la fraise rouge also collects potentially personally-identifying information like Internet Protocol (IP) addresses. We do not use such information to identify our visitors, however, and do not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.
Gathering of Personally-Identifying Information
If you want to buy something, we must gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. For example, we ask customers for their address as we need this information to deliver orders. In each case, we collect such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with us. We do not not disclose or sell or share personally-identifying information other than as described below.
Piwik
This website uses technologies by Piwik # Open source web analytics (piwik.org) to collect and save data for marketing and optimization purposes. On the basis of this data, user profiles are created under a pseudonym. Cookies may be implemented here. Data collected using Piwik # Open source web analytics are not used to personally identify visitors to the website or link personal details to the pseudonym holder without the explicit consent of the party concerned. Data capture and storage can be cancelled at any time for future effect.
Protection of Certain Personally-Identifying Information
la fraise rouge discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors, and affiliated organizations that (i) need to know this information in order to process it on la fraise rouge's behalf and (ii) that have agreed not to disclose it to others.
Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using la fraise rouge’s websites, you consent to the transfer of such information to them. We will not rent or sell potentially personally-identifying and personally-identifying information to anyone.
For the legal relations between the customer and la fraise rouge German law applies excluding UN purchasing law. Place of litigation for all claims in connection with the business relationship is Berlin.
In the case that individual provisions of this contract, including this provision, become inoperative in part or in their entirety, or should there be gaps in the contract, the validity of the other provisions or parts of these provisions remain unaffected. In place of the inoperative or missing provisions, the corresponding legal regulations apply.
