We offer the storage of your personal details in a password-protected customer account, in order for you not to have to enter your name and address during your next purchase.
Your address data will be saved by completing the registration.
You can delete your customer account at all times. To do so, please contact the operator of this page.
The next time you visit our online store all you need to view your personal details is your email address and password.
We send your order within one to six working days after receipt of payment or order intake, if you pay via Klarna. If you need an article very much urgent, talk to us: we do our utmost to complete your order in time.
All items from la fraise rouge and the knobs & wall hooks we ship to private individuals via DHL generally to the following package prices:
3,90 € within Germany. From an order value of € 49.90 free shipping. 4.95 € within the EU. 12,00 € for countries within Europe who are not part of the EU. 24,00 € for all other countries.
Within Germany you can of course also deliver your package to a packing station.
With a shipment in non-EU countries, further taxes or costs (eg customs duties) are incurred in the context of your order (eg customs duties), which are not paid by us or billed by us, but directly to the competent customs or tax authorities are payable. For details, please ask these authorities.
Detailed information on the topic of revocation can be found here.
Please note that personalized items are basically excluded from the exchange or resignation.
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