We send your order within one to six working days after receipt of payment or order intake, if you pay via Klarna. If you need an article very much urgent, talk to us: we do our utmost to complete your order in time.
All items from la fraise rouge and the knobs & wall hooks we ship to private individuals via DHL generally to the following package prices:
3,90 € within Germany. From an order value of € 49.90 free shipping.
4.95 € within the EU.
12,00 € for countries within Europe who are not part of the EU.
24,00 € for all other countries.
Within Germany you can of course also deliver your package to a packing station.
With a shipment in non-EU countries, further taxes or costs (eg customs duties) are incurred in the context of your order (eg customs duties), which are not paid by us or billed by us, but directly to the competent customs or tax authorities are payable. For details, please ask these authorities.
Detailed information on the topic of revocation can be found here.
Basically, we bear the costs of repatriation from a value of 40 €.Alternatively, you have the opportunity to register here with a PayPal program that the return costs will take over for you regardless of the value of the goods up to 12x a year.
Please note that personalized items are basically excluded from the exchange or resignation.